On Demand Talks Perspectives on Leadership with Steve Riddell, COO, Blinds.com Perspectives on Leadership with Amas Tenumah, VP of Operations with Teleflora Perspectives on Leadership with Greg Alcorn of GCS Perspectives on Leadership with David Warner, Sutherland Global Services Delivering a Remarkable Experience -From Metrics to Empowerment 6 Disruptive Forces That Can Derail Your Customer Experience The Business Case for Passive, Voice Based Authentication “Quality” – A Reality Revolution Customer Experience: It’s Not Just the CSAT Score – It’s a Journey Customer Centricity Best Practices Explore all talks
