On Demand Talks Service Catalog: The Critical Element of Service Delivery in the Cloud Era What Smart Businesses Know About DevOps – and What YOU Should be Doing Now! Automated Provisioning - A Transformative Part of Delivering IT as a Service Monitoring Metrics – Leveraging Predictive Analytics to Optimize IT Response Introducing Endace Packets - EndaceVision™ with Protocol Decodes CloudOps Survey Findings - a Live Panel Ian Clayton & Paul Chapman share lessons on delivering IT as a Service Service Initiation: Understanding the People and Process Behind the Portal 5 Key Steps to Effective IT Ops in a Hybrid World Leslie Muller, Dynamic Ops Explore all talks