On Demand Talks est est Service Catalog: The Critical Element of Service Delivery in the Cloud Era Automated Provisioning - A Transformative Part of Delivering IT as a Service Monitoring Metrics – Leveraging Predictive Analytics to Optimize IT Response CloudOps Survey Findings - a Live Panel Ian Clayton & Paul Chapman share lessons on delivering IT as a Service Toward the Software-Defined Data Center Service Initiation: Understanding the People and Process Behind the Portal 5 Key Steps to Effective IT Ops in a Hybrid World Explore all talks