BigPanda & ServiceNow: Scale IT service operations with modern event management

Explore a new enterprise SaaS solution that better integrates event and incident management. NOC and ITOps can more easily convert observability data into actionable alerts without depending on manual rules through enrichment. The operational context generated is now available to Service Operations teams to deliver highly informed insights into incident impact and root cause using AI and Generative technologies without modifying the configuration of their ITSM platform. Join our interactive webinar to learn how event management improves incident management workflows, but also supports cost-effective and scalable Generative AI ITSM use cases and Copilots. Don’t miss how this new combination also drives data-driven strategies to improve CMBD accuracy and ITSM value.